Personalisation

Your health, Your care, Your say!

People want support when they need it, and they expect it quickly, easily and in a way that fits into their lives. They want adult social care services to consider their needs with a greater focus on preventative approaches to promote independence and wellbeing.

To make this happen, Philip Parkinson Homecare and the social care sector has a shared vision: personalisation.

This means that every person who receives support, whether provided by statutory services or funded by themselves, will be empowered to shape their own lives and the services they receive in all care settings.

Local authorities, government departments and partners from independent, voluntary, and community organisations will all play a vital role in transforming social care services, taking into account housing, benefits, leisure, transport and health needs.

Here at Philip Parkinson Homecare we understand that people have high expectations of what they need to meet their own particular circumstances, wanting greater control over their lives and the services they engage with. We appreciate that our service users want dignity and respect to be at the heart of any interaction, so that they can access our high quality services and support closer to home at the right time, enabling our service users to maintain and improve their wellbeing and independence.

Personalisation is financed through the Independent Living Fund, direct payments system.

Direct Payments

Philip Parkinson Homecare guide to direct payments FAQ's.

Who can get direct payments?

They can be made to disabled people aged 16 or over, to people with parental responsibility for disabled children, and to carers aged 16 or over in respect of carer services. A person must be able to consent to have a direct payment and have the capacity to manage one, although they can have assistance to manage their payment on a day-to-day basis.

Will direct payments cost me anything?

You will need to have a financial assessment with your local authority social care service before getting direct payments. During this assessment the money you have coming in and going out, i.e weekly outgoings - including costs related to a disability or illness are looked at. Depending on the outcomes, you may be required to contribute towards the cost of your care. If this is the case, and you get direct payments, your contribution is taken before the direct payment is paid to you.

How is my direct payment paid to me?

You will need to set up a bank account which can be used specifically for your direct payment. Here at Philip Parkinson Homecare we can assist you to do this. Direct payments are usually paid four weeks in advance, this depends on what they are being used for. An example would be if you received a one off service (respite care or similar) then the payment arrangement may differ.

Can I spend the money on anything I like?

Although you can be very flexible how you spend your direct payment, what you purchase has to meet your assessed social care needs. A direct payment contract will be drawn up, which will include how you intend to spend your money. This can include employing an individual who will provide support in a way that suits you; swimming, going to the park, shopping or any other interest that you may have.

Can I contract with an agency?

If you would prefer not to have the responsibility of being an employer you can use your direct payment to contract with an independent agency It is important to check very carefully that your chosen homecare agency meets your requirements and that you are happy with the agency that you have selected.

To read testimonials from satisfied customers, please click here.