Values

Focus on Quality

Those who need the support and assistance of other people deserve the best. The Care Quality Commission consistently gives us detailed reports based on their unannounced inspections.

Consistency

People who rely on carers greatly value seeing the same faces day-to-day. We don't simply juggle people around on an impersonal plan! Even when our staff have holidays or other leave, we make sure that those who call instead are known to the person they are visiting.

Continuous Training

Our staff are highly trained and experienced, and we consider personal development to be a continuing exercise for those we employ. Click here to read more about our staff training programme.

Attention to Detail

We realise that small things can be important for those who rely on us. Our care is delivered according to detailed, personalised care plans. Our staff constantly monitor and update the plans to create a stress-free environment.

Personalisation

We share with the social care sector a vision for personalisation - all who receive support, whether statutory or self-funded, should be empowered to shape the services on which they draw. We understand that people need quality help and support close to home and at the right time and in manner of their choosing.

Value For Money

We pride ourselves on responding to the statutory obligation to provide VFM so that the general requirement to promote well-being is not overlooked. Our in-house training focuses on the delivery of quality personalised care and how to support client quality of life.

Flexibility

As a smaller company with local knowledge, we provide self managing teams to consistently deliver flexible personalised care. Our staff are not only loyal to each other and the company but to their clients, fostering great working relationships with excellent job satisfaction. Our testimonials reflect this level of personal commitment, and our monitoring consistently shows a satisfaction rating of 97%.

Listening

We engage with social services to provide a safe environment for our clients to live well at home. We listen to and respect their wishes, needs and wants and deliver a service based on that mutual understanding.

Code of Ethics

Management

Philip Parkinson

Chief Executive

Philip is Chief Executive Officer and is registered with the Care Quality Commission as the Nominated Individual. He has over 35 years of experience in care and delivering care to people and maintains a strong personal interest in all service users and staff.

Philip has held several positions at Senior Board Level at various companies and a PLC. He is responsible for the overall management and leadership of Philip Parkinson Homecare. He ensures the service is run well and safely, compliant with service regulations and standards.

Julie Parkinson

Director of Operations

As our Registered Manager and with ten years working with NHS Managers as a Non-Executive Director, Julie is well-versed in the complexities of service provision. In her Non-Executive role she worked as a Hospital Manager under the Mental Health Act, where she was chairperson of the Appeals Committee.

Before that, she was employed by the Children's Foundation (Yellow Brick Road Appeal) based at Sir James Spence Institute of Child Health, RVI, Newcastle upon Tyne.

As Director of Operations, she oversees audit, compliance and policies and procedures, and shares the legal responsibility for meeting the requirements of the relevant regulations as required by the regulatory body, the Care Quality Commission (CQC).

Julie holds her certificate in Leadership and Management in Adult Social Care. She is also a member of the Royal Society of Medicine.

About Us